/* ============================================================
   CX Nexus — Premium Design System v2.0
   Benchmarked: Sprinklr · Medallia · Mixpanel · Amplitude
   ============================================================ */

@import url('https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800;900&family=Syne:wght@700;800&display=swap');

/* ── Design Tokens ── */
:root {
  /* Brand */
  --brand-50:  #eef2ff;
  --brand-100: #e0e7ff;
  --brand-200: #c7d2fe;
  --brand-400: #818cf8;
  --brand-500: #6366f1;
  --brand-600: #4f46e5;
  --brand-700: #4338ca;
  --brand-800: #3730a3;

  /* Accent */
  --accent-cyan:   #06b6d4;
  --accent-violet: #8b5cf6;
  --accent-rose:   #f43f5e;
  --accent-amber:  #f59e0b;
  --accent-emerald:#10b981;
  --accent-sky:    #0ea5e9;

  /* Neutrals */
  --n-0:   #ffffff;
  --n-50:  #f8fafc;
  --n-100: #f1f5f9;
  --n-200: #e2e8f0;
  --n-300: #cbd5e1;
  --n-400: #94a3b8;
  --n-500: #64748b;
  --n-600: #475569;
  --n-700: #334155;
  --n-800: #1e293b;
  --n-900: #0f172a;
  --n-950: #020617;

  /* Surface */
  --surface-bg:      #f0f2f8;
  --surface-card:    #ffffff;
  --surface-card-2:  #f8fafc;
  --surface-overlay: rgba(2,6,23,.55);

  /* Typography */
  --text-1: #0f172a;
  --text-2: #334155;
  --text-3: #64748b;
  --text-4: #94a3b8;

  /* Borders */
  --border-subtle: rgba(226,232,240,.7);
  --border-base:   #e2e8f0;
  --border-strong: #cbd5e1;

  /* Shadows */
  --shadow-xs: 0 1px 2px 0 rgba(0,0,0,.05);
  --shadow-sm: 0 1px 3px 0 rgba(0,0,0,.08),0 1px 2px -1px rgba(0,0,0,.05);
  --shadow-md: 0 4px 6px -1px rgba(0,0,0,.07),0 2px 4px -2px rgba(0,0,0,.05);
  --shadow-lg: 0 10px 15px -3px rgba(0,0,0,.08),0 4px 6px -4px rgba(0,0,0,.04);
  --shadow-xl: 0 20px 25px -5px rgba(0,0,0,.08),0 8px 10px -6px rgba(0,0,0,.04);
  --shadow-2xl:0 25px 50px -12px rgba(0,0,0,.18);
  --shadow-brand: 0 8px 24px rgba(99,102,241,.28);
  --shadow-brand-sm: 0 4px 14px rgba(99,102,241,.35);

  /* Radii */
  --r-sm:  6px;
  --r-md:  10px;
  --r-lg:  16px;
  --r-xl:  20px;
  --r-2xl: 28px;
  --r-3xl: 36px;
  --r-full:9999px;

  /* Motion */
  --ease-out:   cubic-bezier(0.0,0,0.2,1);
  --ease-spring:cubic-bezier(0.34,1.56,0.64,1);
  --dur-fast: 150ms;
  --dur-base: 220ms;
  --dur-slow: 350ms;
}

/* ── Reset ── */
*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}
html{scroll-behavior:smooth;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased}
body{
  font-family:'Inter',-apple-system,BlinkMacSystemFont,'Segoe UI',sans-serif;
  background:var(--surface-bg);
  color:var(--text-1);
  line-height:1.6;
  font-size:15px;
}
button,input,select,textarea{font-family:inherit}
a{text-decoration:none;color:inherit}
img{display:block;max-width:100%}

/* Scrollbar */
::-webkit-scrollbar{width:5px;height:5px}
::-webkit-scrollbar-track{background:transparent}
::-webkit-scrollbar-thumb{background:var(--n-300);border-radius:var(--r-full)}
::-webkit-scrollbar-thumb:hover{background:var(--n-400)}

/* ============================================================
   NAVIGATION — Glassmorphism Premium
   ============================================================ */
.cx-nav{
  position:fixed;top:0;left:0;right:0;z-index:900;
  height:60px;
  display:flex;align-items:center;
  padding:0 28px;
  background:rgba(248,250,252,.82);
  backdrop-filter:blur(24px) saturate(200%);
  -webkit-backdrop-filter:blur(24px) saturate(200%);
  border-bottom:1px solid rgba(226,232,240,.5);
}
.nav-inner{
  max-width:1320px;width:100%;margin:0 auto;
  display:flex;align-items:center;justify-content:space-between;gap:24px;
}
.nav-logo{
  display:flex;align-items:center;gap:10px;cursor:pointer;
  flex-shrink:0;
}
.nav-logo-mark{
  width:34px;height:34px;border-radius:10px;
  background:linear-gradient(135deg,#6366f1 0%,#8b5cf6 50%,#06b6d4 100%);
  display:flex;align-items:center;justify-content:center;
  font-size:13px;font-weight:900;color:#fff;letter-spacing:-0.5px;
  box-shadow:var(--shadow-brand-sm);
  position:relative;overflow:hidden;
}
.nav-logo-mark::before{
  content:'';position:absolute;inset:0;
  background:linear-gradient(135deg,rgba(255,255,255,.2),transparent);
}
.nav-logo-text{
  font-family:'Syne',sans-serif;
  font-size:18px;font-weight:800;letter-spacing:-.5px;
  background:linear-gradient(135deg,#6366f1,#8b5cf6);
  -webkit-background-clip:text;-webkit-text-fill-color:transparent;
  background-clip:text;
}
.nav-logo-sub{font-size:10px;color:var(--text-4);font-weight:500;letter-spacing:.5px;margin-top:-2px}
.nav-actions{display:flex;align-items:center;gap:6px}
.nav-pill{
  display:inline-flex;align-items:center;gap:7px;
  padding:7px 16px;border-radius:var(--r-full);
  font-size:13px;font-weight:500;cursor:pointer;
  transition:all var(--dur-base) var(--ease-out);
  border:1px solid transparent;background:transparent;color:var(--text-3);
}
.nav-pill:hover{background:var(--n-100);color:var(--text-1)}
.nav-pill-outline{border-color:var(--border-base);background:var(--n-0)}
.nav-pill-outline:hover{border-color:var(--brand-500);color:var(--brand-600);background:var(--brand-50)}
.nav-pill-solid{
  background:var(--brand-600);color:#fff;
  border-color:var(--brand-600);
  box-shadow:var(--shadow-brand-sm);
}
.nav-pill-solid:hover{background:var(--brand-700);transform:translateY(-1px);box-shadow:var(--shadow-brand)}

/* ============================================================
   LANDING — Hero
   ============================================================ */
.landing-wrap{min-height:100vh;overflow:hidden}
/*로그인페이지css추가 */
.page-overlay {
  position: fixed;
  inset: 0;
  z-index: 90;
  background: rgba(255, 255, 255, 0.72);
  backdrop-filter: blur(8px);
  display: flex;
  align-items: center;
  justify-content: center;
}

.page-overlay-card {
  background: white;
  border: 1px solid rgba(15, 23, 42, 0.08);
  border-radius: 20px;
  padding: 24px 28px;
  box-shadow: 0 20px 60px rgba(15, 23, 42, 0.12);
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 14px;
}

.page-overlay-spinner {
  width: 34px;
  height: 34px;
  border: 3px solid rgba(99, 102, 241, 0.18);
  border-top-color: #6366f1;
  border-radius: 999px;
  animation: spin360 0.9s linear infinite;
}

.page-overlay-text {
  margin: 0;
  font-size: 14px;
  font-weight: 700;
  color: #334155;
}

@keyframes spin360 {
  to {
    transform: rotate(360deg);
  }
}

.modal-backdrop {
  position: fixed;
  inset: 0;
  z-index: 100;
  background: rgba(15, 23, 42, 0.45);
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 20px;
}

.connect-modal {
  width: 100%;
  max-width: 420px;
  background: white;
  border-radius: 28px;
  padding: 28px;
  box-shadow: 0 24px 80px rgba(15, 23, 42, 0.22);
  text-align: center;
}

.connect-modal-title {
  margin: 0 0 12px;
  font-size: 24px;
  font-weight: 800;
  color: #0f172a;
}

.connect-modal-desc {
  margin: 0 0 22px;
  font-size: 15px;
  line-height: 1.7;
  color: #64748b;
}

.connect-modal-actions {
  display: flex;
  gap: 12px;
}

.connect-btn {
  flex: 1;
  border: none;
  border-radius: 14px;
  padding: 14px 16px;
  font-size: 14px;
  font-weight: 700;
  cursor: pointer;
}

.connect-btn-secondary {
  background: white;
  border: 1px solid #e2e8f0;
  color: #64748b;
}

.connect-btn-primary {
  background: #2563eb;
  color: white;
}
/* Mesh gradient hero */
.hero-section{
  min-height:100vh;
  display:flex;align-items:center;
  padding:120px 28px 80px;
  position:relative;
  background:
    radial-gradient(ellipse 1000px 700px at 20% 50%,rgba(99,102,241,.09),transparent),
    radial-gradient(ellipse 600px 500px at 80% 20%,rgba(139,92,246,.07),transparent),
    radial-gradient(ellipse 800px 600px at 50% 100%,rgba(6,182,212,.06),transparent),
    linear-gradient(160deg,#f8fafc 0%,#f0f2f8 50%,#eef2ff 100%);
  overflow:hidden;
}
.hero-noise{
  position:absolute;inset:0;opacity:.025;pointer-events:none;
  background-image:url("data:image/svg+xml,%3Csvg viewBox='0 0 256 256' xmlns='http://www.w3.org/2000/svg'%3E%3Cfilter id='noise'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='0.9' numOctaves='4' stitchTiles='stitch'/%3E%3C/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23noise)'/%3E%3C/svg%3E");
}
.hero-grid-lines{
  position:absolute;inset:0;pointer-events:none;
  background-image:
    linear-gradient(rgba(99,102,241,.04) 1px,transparent 1px),
    linear-gradient(90deg,rgba(99,102,241,.04) 1px,transparent 1px);
  background-size:60px 60px;
}
.hero-inner{
  max-width:1320px;width:100%;margin:0 auto;
  display:grid;grid-template-columns:1fr 1fr;gap:80px;align-items:center;
  position:relative;z-index:1;
}
.hero-left{max-width:580px}
.hero-eyebrow{
  display:inline-flex;align-items:center;gap:8px;
  padding:5px 14px 5px 6px;
  background:rgba(99,102,241,.08);
  border:1px solid rgba(99,102,241,.2);
  border-radius:var(--r-full);
  font-size:12px;font-weight:600;color:var(--brand-600);
  margin-bottom:28px;
}
.hero-eyebrow-dot{
  width:20px;height:20px;border-radius:var(--r-full);
  background:linear-gradient(135deg,var(--brand-500),var(--accent-violet));
  display:flex;align-items:center;justify-content:center;
  font-size:9px;color:#fff;
}
.hero-h1{
  font-family:'Syne',sans-serif;
  font-size:clamp(42px,4.5vw,64px);font-weight:800;
  line-height:1.1;letter-spacing:-2px;
  color:var(--text-1);margin-bottom:20px;
}
.hero-h1 em{
  font-style:normal;
  background:linear-gradient(135deg,#6366f1 0%,#8b5cf6 60%,#06b6d4 100%);
  -webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text;
}
.hero-desc{
  font-size:17px;color:var(--text-3);line-height:1.75;
  margin-bottom:40px;max-width:500px;
}
.hero-cta-row{display:flex;gap:12px;flex-wrap:wrap;margin-bottom:52px}
.btn{
  display:inline-flex;align-items:center;gap:8px;
  padding:12px 24px;border-radius:var(--r-lg);
  font-size:14px;font-weight:600;cursor:pointer;
  transition:all var(--dur-base) var(--ease-out);
  border:none;white-space:nowrap;
}
.btn-brand{
  background:linear-gradient(135deg,#6366f1 0%,#4f46e5 100%);
  color:#fff;box-shadow:var(--shadow-brand);
}
.btn-brand:hover{transform:translateY(-2px);box-shadow:0 12px 28px rgba(99,102,241,.45)}
.btn-brand:active{transform:translateY(0)}
.btn-ghost{
  background:var(--n-0);color:var(--text-2);
  border:1.5px solid var(--border-base);
  box-shadow:var(--shadow-sm);
}
.btn-ghost:hover{border-color:var(--brand-400);color:var(--brand-600);transform:translateY(-2px);box-shadow:var(--shadow-md)}
.btn-lg{padding:14px 28px;font-size:15px;border-radius:var(--r-xl)}
.btn-sm{padding:8px 18px;font-size:13px;border-radius:var(--r-md)}
.btn-icon{padding:10px;border-radius:var(--r-md)}

/* Trust bar */
.hero-trust{
  display:flex;align-items:center;gap:20px;flex-wrap:wrap;
}
.trust-item{
  display:flex;align-items:center;gap:6px;
  font-size:13px;color:var(--text-3);font-weight:500;
}
.trust-item svg{flex-shrink:0}

/* Hero Right — Dashboard Preview Card */
.hero-right{position:relative}
.hero-dashboard{
  background:var(--n-0);border-radius:var(--r-2xl);
  border:1px solid var(--border-base);
  box-shadow:var(--shadow-2xl);
  overflow:hidden;
  transform:perspective(1000px) rotateY(-4deg) rotateX(2deg);
  transition:transform var(--dur-slow) var(--ease-out);
}
.hero-dashboard:hover{transform:perspective(1000px) rotateY(0deg) rotateX(0deg)}
.dash-topbar{
  height:36px;background:var(--n-50);border-bottom:1px solid var(--border-subtle);
  display:flex;align-items:center;padding:0 14px;gap:6px;
}
.dash-dot{width:10px;height:10px;border-radius:var(--r-full)}
.dash-dot-r{background:#ff5f57}.dash-dot-y{background:#febc2e}.dash-dot-g{background:#28c840}
.dash-body{padding:18px}
.dash-kpi-row{
  display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-bottom:14px;
}
.dash-kpi{
  background:var(--n-50);border-radius:var(--r-md);
  padding:12px 14px;border:1px solid var(--border-subtle);
}
.dash-kpi-label{font-size:10px;color:var(--text-4);font-weight:600;text-transform:uppercase;letter-spacing:.5px;margin-bottom:4px}
.dash-kpi-val{font-size:22px;font-weight:800;letter-spacing:-1px}
.dash-kpi-sub{font-size:10px;font-weight:600;margin-top:2px}
.sub-up{color:var(--accent-emerald)}.sub-dn{color:var(--accent-rose)}
.val-brand{color:var(--brand-600)}.val-emerald{color:var(--accent-emerald)}.val-amber{color:var(--accent-amber)}
.dash-chart-area{
  background:var(--n-50);border-radius:var(--r-md);
  padding:12px;border:1px solid var(--border-subtle);margin-bottom:10px;
}
.dash-chart-hd{
  display:flex;align-items:center;justify-content:space-between;
  margin-bottom:10px;
}
.dash-chart-title{font-size:12px;font-weight:700;color:var(--text-2)}
.dash-chip{
  font-size:10px;font-weight:600;padding:2px 8px;border-radius:var(--r-full);
  background:var(--brand-50);color:var(--brand-600);
}
.dash-mini-chart{height:60px;position:relative}
.dash-keywords{display:flex;flex-wrap:wrap;gap:5px}
.dash-kw{
  font-size:10px;font-weight:600;padding:3px 9px;border-radius:var(--r-full);
}
.kw-pos{background:#ecfdf5;color:#059669;border:1px solid #a7f3d0}
.kw-neg{background:#fef2f2;color:#dc2626;border:1px solid #fecaca}
.kw-neu{background:var(--n-100);color:var(--text-3);border:1px solid var(--border-base)}
/* floating badges */
.hero-float{
  position:absolute;z-index:2;
  background:var(--n-0);border:1px solid var(--border-base);
  border-radius:var(--r-lg);padding:10px 14px;
  box-shadow:var(--shadow-xl);
  display:flex;align-items:center;gap:10px;
}
.hero-float-1{top:-20px;right:-24px;animation:floatA 4s ease-in-out infinite}
.hero-float-2{bottom:20px;left:-28px;animation:floatB 4.5s ease-in-out infinite}
@keyframes floatA{0%,100%{transform:translateY(0px)}50%{transform:translateY(-10px)}}
@keyframes floatB{0%,100%{transform:translateY(0px)}50%{transform:translateY(8px)}}
.float-icon{
  width:36px;height:36px;border-radius:var(--r-md);
  display:flex;align-items:center;justify-content:center;font-size:18px;flex-shrink:0;
}
.float-icon-g{background:#ecfdf5}.float-icon-b{background:var(--brand-50)}
.float-text strong{display:block;font-size:13px;font-weight:700}
.float-text span{font-size:11px;color:var(--text-4)}

/* ── Stat Strip ── */
.stat-strip{
  padding:0 28px;margin-top:-1px;
  background:var(--n-0);border-top:1px solid var(--border-base);border-bottom:1px solid var(--border-base);
}
.stat-strip-inner{
  max-width:1320px;margin:0 auto;
  display:grid;grid-template-columns:repeat(4,1fr);
  divide-x:var(--border-base);
}
.strip-item{
  padding:28px 32px;text-align:center;
  border-right:1px solid var(--border-base);
}
.strip-item:last-child{border-right:none}
.strip-val{font-size:36px;font-weight:900;letter-spacing:-1.5px;color:var(--brand-600)}
.strip-label{font-size:13px;color:var(--text-3);font-weight:500;margin-top:2px}

/* ── Feature Bento Grid ── */
.bento-section{padding:100px 28px;background:var(--n-0)}
.section-header-wrap{max-width:620px;margin:0 auto 64px;text-align:center}
.section-label{
  display:inline-block;font-size:11px;font-weight:700;letter-spacing:1.5px;
  text-transform:uppercase;color:var(--brand-600);margin-bottom:12px;
}
.section-h2{
  font-family:'Syne',sans-serif;
  font-size:clamp(28px,3.5vw,44px);font-weight:800;letter-spacing:-1.5px;
  color:var(--text-1);margin-bottom:14px;line-height:1.15;
}
.section-p{font-size:16px;color:var(--text-3);line-height:1.75}

.bento-grid{
  max-width:1320px;margin:0 auto;
  display:grid;
  grid-template-columns:repeat(3,1fr);
  grid-template-rows:auto auto;
  gap:16px;
}
.bento-card{
  background:var(--n-0);border:1px solid var(--border-base);
  border-radius:var(--r-xl);padding:28px;
  transition:all var(--dur-base) var(--ease-out);
  position:relative;overflow:hidden;
}
.bento-card::after{
  content:'';position:absolute;inset:0;opacity:0;
  background:linear-gradient(135deg,rgba(99,102,241,.04),transparent);
  transition:opacity var(--dur-base);
}
.bento-card:hover{transform:translateY(-4px);box-shadow:var(--shadow-xl);border-color:rgba(99,102,241,.2)}
.bento-card:hover::after{opacity:1}
.bento-card.span-2{grid-column:span 2}
.bento-icon-wrap{
  width:48px;height:48px;border-radius:var(--r-lg);
  display:flex;align-items:center;justify-content:center;
  margin-bottom:20px;font-size:20px;position:relative;z-index:1;
}
.ic-brand{background:linear-gradient(135deg,var(--brand-50),var(--brand-100));color:var(--brand-600)}
.ic-emerald{background:#ecfdf5;color:var(--accent-emerald)}
.ic-violet{background:#f5f3ff;color:var(--accent-violet)}
.ic-amber{background:#fffbeb;color:var(--accent-amber)}
.ic-sky{background:#f0f9ff;color:var(--accent-sky)}
.ic-rose{background:#fff1f2;color:var(--accent-rose)}
.ic-cyan{background:#ecfeff;color:var(--accent-cyan)}
.bento-h3{
  font-size:17px;font-weight:700;letter-spacing:-.3px;
  color:var(--text-1);margin-bottom:8px;position:relative;z-index:1;
}
.bento-p{font-size:14px;color:var(--text-3);line-height:1.7;position:relative;z-index:1}

/* Bento illustration placeholder */
.bento-visual{
  margin-top:20px;border-radius:var(--r-md);overflow:hidden;
  background:var(--n-50);padding:14px;border:1px solid var(--border-subtle);
}
.bento-bar-row{
  display:flex;align-items:center;gap:8px;margin-bottom:7px;
}
.bento-bar-label{font-size:10px;font-weight:600;color:var(--text-3);width:60px;text-align:right;flex-shrink:0}
.bento-bar-track{flex:1;height:7px;background:var(--n-200);border-radius:var(--r-full);overflow:hidden}
.bento-bar-fill{height:100%;border-radius:var(--r-full);background:linear-gradient(90deg,var(--brand-500),var(--accent-cyan))}
.bento-bar-pct{font-size:10px;font-weight:700;color:var(--brand-600);width:30px}

/* ── Process Steps ── */
.process-section{
  padding:100px 28px;
  background:linear-gradient(160deg,var(--n-900) 0%,var(--n-800) 100%);
  position:relative;overflow:hidden;
}
.process-section::before{
  content:'';position:absolute;
  width:600px;height:600px;border-radius:var(--r-full);
  background:radial-gradient(circle,rgba(99,102,241,.15),transparent 70%);
  top:-200px;right:-100px;pointer-events:none;
}
.process-inner{max-width:1320px;margin:0 auto;position:relative;z-index:1}
.process-h2{
  font-family:'Syne',sans-serif;
  font-size:clamp(28px,3.5vw,44px);font-weight:800;letter-spacing:-1.5px;
  color:#fff;margin-bottom:10px;
}
.process-desc{font-size:16px;color:var(--n-400);margin-bottom:64px}
.process-grid{
  display:grid;grid-template-columns:repeat(4,1fr);gap:1px;
  background:rgba(255,255,255,.06);border-radius:var(--r-xl);overflow:hidden;
}
.process-step{
  padding:36px 28px;
  background:rgba(255,255,255,.025);
  transition:background var(--dur-base);position:relative;
}
.process-step:hover{background:rgba(255,255,255,.05)}
.process-step::after{
  content:'→';
  position:absolute;right:-8px;top:50%;transform:translateY(-50%);
  color:rgba(255,255,255,.15);font-size:20px;z-index:2;
}
.process-step:last-child::after{display:none}
.step-num-badge{
  width:36px;height:36px;border-radius:var(--r-md);
  background:linear-gradient(135deg,var(--brand-500),var(--accent-violet));
  display:flex;align-items:center;justify-content:center;
  font-size:14px;font-weight:800;color:#fff;margin-bottom:20px;
  box-shadow:0 4px 12px rgba(99,102,241,.4);
}
.process-step h4{font-size:16px;font-weight:700;color:#fff;margin-bottom:8px}
.process-step p{font-size:13px;color:var(--n-400);line-height:1.65}

/* ── Social Proof ── */
.proof-section{padding:80px 28px;background:var(--n-50)}
.proof-inner{max-width:1100px;margin:0 auto;text-align:center}
.proof-logos{
  display:flex;align-items:center;justify-content:center;
  gap:48px;flex-wrap:wrap;margin-top:40px;opacity:.5;filter:grayscale(1);
}
.proof-logo-text{font-size:18px;font-weight:800;letter-spacing:-1px;color:var(--n-400)}

/* ── Pricing ── */
.pricing-section{padding:100px 28px;background:var(--n-0)}
.pricing-grid{
  max-width:1000px;margin:56px auto 0;
  display:grid;grid-template-columns:repeat(3,1fr);gap:16px;
}
.pricing-card{
  border:1.5px solid var(--border-base);border-radius:var(--r-xl);
  padding:32px 28px;transition:all var(--dur-base) var(--ease-out);
}
.pricing-card:hover{box-shadow:var(--shadow-xl);transform:translateY(-4px)}
.pricing-card.featured{
  border-color:var(--brand-500);
  background:linear-gradient(160deg,#f0f2ff 0%,#f8f9ff 100%);
  box-shadow:0 0 0 4px rgba(99,102,241,.08),var(--shadow-xl);
}
.pricing-featured-badge{
  display:inline-block;
  background:linear-gradient(135deg,var(--brand-600),var(--accent-violet));
  color:#fff;font-size:11px;font-weight:700;padding:3px 12px;
  border-radius:var(--r-full);margin-bottom:16px;letter-spacing:.3px;
}
.pricing-tier{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:1px;color:var(--text-3);margin-bottom:8px}
.pricing-price{
  font-family:'Syne',sans-serif;
  font-size:42px;font-weight:800;letter-spacing:-2px;
  color:var(--text-1);margin:4px 0;
}
.pricing-price sub{font-size:15px;font-weight:500;color:var(--text-3);letter-spacing:0}
.pricing-price sup{font-size:20px;font-weight:700;vertical-align:.3em}
.pricing-sub{font-size:13px;color:var(--text-3);margin-bottom:24px}
.pricing-divider{height:1px;background:var(--border-base);margin:20px 0}
.pricing-features{list-style:none;margin-bottom:28px}
.pricing-features li{
  display:flex;align-items:flex-start;gap:10px;
  padding:6px 0;font-size:13px;color:var(--text-2);
}
.pricing-features li .fi{
  width:16px;height:16px;border-radius:var(--r-full);
  background:var(--accent-emerald);color:#fff;
  display:flex;align-items:center;justify-content:center;
  font-size:8px;flex-shrink:0;margin-top:1px;
}

/* ── Footer ── */
.cx-footer{background:var(--n-950);color:var(--n-400);padding:64px 28px 32px}
.footer-inner{max-width:1320px;margin:0 auto}
.footer-top{display:grid;grid-template-columns:2fr 1fr 1fr 1fr;gap:48px;margin-bottom:48px}
.footer-brand-desc{font-size:13px;line-height:1.75;margin-top:12px;max-width:300px}
.footer-brand-email{
  display:inline-flex;align-items:center;gap:6px;
  margin-top:16px;font-size:13px;color:var(--accent-cyan);
  border-bottom:1px solid rgba(6,182,212,.3);padding-bottom:2px;
}
.footer-col-h{
  font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:1px;
  color:var(--n-200);margin-bottom:18px;
}
.footer-col-list{list-style:none}
.footer-col-list li{margin-bottom:10px}
.footer-col-list li a{font-size:13px;color:var(--n-400);transition:color var(--dur-fast)}
.footer-col-list li a:hover{color:var(--n-0)}
.footer-bottom{
  border-top:1px solid rgba(255,255,255,.06);padding-top:24px;
  display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:12px;
}
.footer-bottom p{font-size:12px;color:var(--n-600)}
.footer-bottom a{font-size:12px;color:var(--n-600);transition:color var(--dur-fast)}
.footer-bottom a:hover{color:var(--n-400)}

/* ============================================================
   STORE LIST PAGE
   ============================================================ */
.page-shell{min-height:100vh;padding-top:60px;background:var(--surface-bg)}
.page-body{max-width:1320px;margin:0 auto;padding:36px 28px}

.alert-bar{
  display:flex;align-items:center;gap:10px;
  background:#fffbeb;border:1px solid #fde68a;border-radius:var(--r-lg);
  padding:12px 18px;margin-bottom:28px;font-size:13px;font-weight:500;color:#92400e;
}
.alert-bar-icon{
  width:28px;height:28px;border-radius:var(--r-md);
  background:#fef3c7;display:flex;align-items:center;justify-content:center;
  font-size:14px;flex-shrink:0;
}

.page-hero-bar{
  display:flex;align-items:flex-start;justify-content:space-between;
  flex-wrap:wrap;gap:16px;margin-bottom:28px;
}
.page-h1{font-family:'Syne',sans-serif;font-size:26px;font-weight:800;letter-spacing:-.7px;color:var(--text-1);margin-bottom:3px}
.page-sub{font-size:14px;color:var(--text-3)}

.toolbar{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-bottom:24px}
.search-field{
  display:flex;align-items:center;gap:8px;
  background:var(--n-0);border:1.5px solid var(--border-base);
  border-radius:var(--r-lg);padding:9px 14px;width:280px;
  transition:all var(--dur-base);
}
.search-field:focus-within{border-color:var(--brand-500);box-shadow:0 0 0 3px rgba(99,102,241,.12)}
.search-field input{
  border:none;outline:none;font-size:14px;width:100%;
  background:transparent;color:var(--text-1);
}
.search-field input::placeholder{color:var(--text-4)}
.search-field .si{font-size:14px;color:var(--text-4);flex-shrink:0}

/* Store Grid */
.store-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(360px,1fr));gap:18px}
.store-card{
  background:var(--n-0);border:1.5px solid var(--border-base);
  border-radius:var(--r-xl);padding:24px;
  transition:all var(--dur-base) var(--ease-out);cursor:pointer;
}
.store-card:hover{border-color:rgba(99,102,241,.35);box-shadow:var(--shadow-xl);transform:translateY(-3px)}
.sc-header{display:flex;align-items:flex-start;gap:14px;margin-bottom:18px}
.sc-avatar{
  width:50px;height:50px;border-radius:var(--r-lg);flex-shrink:0;
  background:linear-gradient(135deg,var(--brand-50),var(--brand-100));
  display:flex;align-items:center;justify-content:center;
  font-size:22px;color:var(--brand-600);
  box-shadow:inset 0 1px 2px rgba(99,102,241,.1);
}
.sc-info{flex:1;min-width:0}
.sc-name{
  font-size:15px;font-weight:700;color:var(--text-1);
  letter-spacing:-.2px;margin-bottom:3px;
  white-space:nowrap;overflow:hidden;text-overflow:ellipsis;
}
.sc-addr{font-size:12px;color:var(--text-4);line-height:1.5;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
.status-pill{
  display:inline-flex;align-items:center;gap:5px;
  padding:3px 10px;border-radius:var(--r-full);
  font-size:11px;font-weight:700;flex-shrink:0;
}
.status-active{background:#ecfdf5;color:#059669;border:1px solid #a7f3d0}
.status-pending{background:#fffbeb;color:#d97706;border:1px solid #fde68a}
.sc-metrics{
  display:flex;align-items:center;gap:16px;
  padding:12px 14px;background:var(--n-50);border-radius:var(--r-md);
  margin-bottom:18px;border:1px solid var(--border-subtle);
}
.sc-rating{display:flex;align-items:center;gap:5px}
.sc-star{font-size:13px;color:#f59e0b}
.sc-rating-num{font-size:15px;font-weight:800;color:var(--text-1)}
.sc-divider{width:1px;height:14px;background:var(--border-base)}
.sc-count{font-size:13px;color:var(--text-3)}
.sc-count strong{color:var(--text-1);font-weight:700}
.sc-cta{
  width:100%;padding:11px;border-radius:var(--r-lg);
  background:linear-gradient(135deg,var(--brand-600),var(--brand-700));
  color:#fff;border:none;cursor:pointer;
  font-size:14px;font-weight:600;
  transition:all var(--dur-base) var(--ease-out);
  display:flex;align-items:center;justify-content:center;gap:7px;
  box-shadow:var(--shadow-brand-sm);
}
.sc-cta:hover{transform:translateY(-1px);box-shadow:var(--shadow-brand)}
.sc-cta.disabled{background:var(--n-100);color:var(--text-4);cursor:default;box-shadow:none;transform:none}
.add-card{
  background:var(--n-50);border:2px dashed var(--border-strong);
  border-radius:var(--r-xl);padding:40px 24px;
  display:flex;flex-direction:column;align-items:center;justify-content:center;
  text-align:center;cursor:pointer;transition:all var(--dur-base);min-height:220px;
}
.add-card:hover{border-color:var(--brand-400);background:var(--brand-50)}
.add-card-icon{
  width:52px;height:52px;border-radius:var(--r-xl);
  background:var(--n-100);color:var(--text-4);
  display:flex;align-items:center;justify-content:center;font-size:20px;
  margin-bottom:14px;transition:all var(--dur-base);
}
.add-card:hover .add-card-icon{background:var(--brand-100);color:var(--brand-600)}
.add-card h3{font-size:14px;font-weight:700;color:var(--text-2);margin-bottom:5px}
.add-card p{font-size:13px;color:var(--text-4)}

/* ============================================================
   DATE MODAL
   ============================================================ */
.modal-backdrop{
  position:fixed;inset:0;z-index:1000;
  background:var(--surface-overlay);
  backdrop-filter:blur(6px);
  display:flex;align-items:center;justify-content:center;padding:24px;
}
.modal-box{
  background:var(--n-0);border-radius:var(--r-2xl);
  padding:32px;width:100%;max-width:460px;
  box-shadow:var(--shadow-2xl);
  animation:modalPop .28s var(--ease-spring);
}
@keyframes modalPop{
  from{opacity:0;transform:scale(.93) translateY(12px)}
  to{opacity:1;transform:scale(1) translateY(0)}
}
.modal-hd{
  display:flex;align-items:center;justify-content:space-between;margin-bottom:24px;
}
.modal-hd h3{
  font-size:17px;font-weight:800;letter-spacing:-.4px;
  display:flex;align-items:center;gap:9px;
}
.modal-hd-icon{
  width:32px;height:32px;border-radius:var(--r-md);
  background:linear-gradient(135deg,var(--brand-500),var(--accent-violet));
  display:flex;align-items:center;justify-content:center;
  color:#fff;font-size:14px;
}
.modal-close{
  width:30px;height:30px;border-radius:var(--r-md);
  border:none;background:var(--n-100);cursor:pointer;
  color:var(--text-3);font-size:13px;
  transition:all var(--dur-fast);display:flex;align-items:center;justify-content:center;
}
.modal-close:hover{background:var(--n-200);color:var(--text-1)}
.preset-row{display:grid;grid-template-columns:repeat(3,1fr);gap:7px;margin-bottom:20px}
.preset-btn{
  padding:9px 6px;border-radius:var(--r-md);
  border:1.5px solid var(--border-base);background:var(--n-0);
  font-size:13px;font-weight:600;cursor:pointer;
  transition:all var(--dur-fast);color:var(--text-2);
}
.preset-btn:hover{border-color:var(--brand-400);color:var(--brand-600);background:var(--brand-50)}
.preset-btn.active{border-color:var(--brand-500);background:var(--brand-50);color:var(--brand-600)}
.preset-btn.wide{grid-column:span 3}
.date-row{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-bottom:22px}
.date-field label{
  display:block;font-size:11px;font-weight:700;
  text-transform:uppercase;letter-spacing:.5px;color:var(--text-3);margin-bottom:6px;
}
.date-input{
  display:flex;align-items:center;gap:8px;
  background:var(--n-50);border:1.5px solid var(--border-base);
  border-radius:var(--r-md);padding:9px 12px;
  transition:all var(--dur-fast);
}
.date-input:focus-within{border-color:var(--brand-500);background:var(--n-0);box-shadow:0 0 0 3px rgba(99,102,241,.1)}
.date-input input{border:none;outline:none;background:transparent;font-size:13px;width:100%}
.date-input .di{font-size:12px;color:var(--text-4)}
.modal-ft{display:flex;gap:8px;justify-content:flex-end}

/* ============================================================
   REPORT PAGE — Premium Dashboard Layout
   ============================================================ */
.report-shell{
  min-height:100vh;padding-top:60px;background:var(--surface-bg);
}
.report-layout{
  max-width:1320px;margin:0 auto;padding:28px;
  display:grid;grid-template-columns:240px 1fr;gap:24px;
  align-items:start;
}

/* Left Sidebar Nav */
.report-sidenav{
  background:var(--n-0);border:1px solid var(--border-base);
  border-radius:var(--r-xl);padding:8px;
  position:sticky;top:80px;
}
.sidenav-store-info{
  padding:14px 12px 12px;margin-bottom:4px;
  border-bottom:1px solid var(--border-subtle);
}
.sidenav-store-name{
  font-size:13px;font-weight:700;color:var(--text-1);
  white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-bottom:2px;
}
.sidenav-period{font-size:11px;color:var(--text-4)}
.sidenav-item{
  display:flex;align-items:center;gap:9px;
  padding:9px 12px;border-radius:var(--r-md);
  font-size:13px;font-weight:500;cursor:pointer;
  transition:all var(--dur-fast);color:var(--text-3);
  border:none;background:transparent;width:100%;text-align:left;
}
.sidenav-item:hover{background:var(--n-50);color:var(--text-1)}
.sidenav-item.active{
  background:linear-gradient(135deg,var(--brand-50),#f0f2ff);
  color:var(--brand-600);font-weight:700;
}
.sidenav-item .sni{
  width:28px;height:28px;border-radius:var(--r-sm);
  display:flex;align-items:center;justify-content:center;
  font-size:12px;flex-shrink:0;transition:all var(--dur-fast);
}
.sidenav-item.active .sni{background:var(--brand-100);color:var(--brand-600)}
.sidenav-item:not(.active):hover .sni{background:var(--n-100)}
.sidenav-section-label{
  font-size:10px;font-weight:700;text-transform:uppercase;
  letter-spacing:1px;color:var(--text-4);
  padding:12px 12px 4px;
}
.sidenav-export{
  margin-top:8px;padding:8px;border-top:1px solid var(--border-subtle);
}
.sidenav-export-btn{
  width:100%;padding:9px;border-radius:var(--r-md);
  background:linear-gradient(135deg,var(--brand-600),var(--brand-700));
  color:#fff;border:none;cursor:pointer;
  font-size:12px;font-weight:600;
  display:flex;align-items:center;justify-content:center;gap:7px;
  transition:all var(--dur-base);box-shadow:var(--shadow-brand-sm);
}
.sidenav-export-btn:hover{box-shadow:var(--shadow-brand);transform:translateY(-1px)}

/* Report Content */
.report-content{display:flex;flex-direction:column;gap:20px;min-width:0}

/* Report Section Card */
.r-card{
  background:var(--n-0);border:1px solid var(--border-base);
  border-radius:var(--r-xl);overflow:hidden;
}
.r-card-hd{
  padding:20px 24px 16px;
  display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:12px;
  border-bottom:1px solid var(--border-subtle);
}
.r-card-title{
  display:flex;align-items:center;gap:10px;
  font-size:16px;font-weight:800;letter-spacing:-.3px;color:var(--text-1);
}
.r-title-icon{
  width:32px;height:32px;border-radius:var(--r-md);
  display:flex;align-items:center;justify-content:center;font-size:14px;
}
.r-card-body{padding:24px}

/* Store Header Banner */
.store-banner{
  background:linear-gradient(135deg,var(--n-900) 0%,#1e1b4b 100%);
  border-radius:var(--r-xl);padding:24px 28px;
  display:flex;align-items:center;gap:20px;
  position:relative;overflow:hidden;
}
.store-banner::before{
  content:'';position:absolute;
  width:400px;height:400px;border-radius:var(--r-full);
  background:radial-gradient(circle,rgba(99,102,241,.2),transparent 70%);
  right:-100px;top:-100px;pointer-events:none;
}
.sb-avatar{
  width:56px;height:56px;border-radius:var(--r-lg);
  background:linear-gradient(135deg,var(--brand-500),var(--accent-violet));
  display:flex;align-items:center;justify-content:center;
  font-size:24px;color:#fff;flex-shrink:0;
  box-shadow:var(--shadow-brand);
}
.sb-info{flex:1;min-width:0;position:relative;z-index:1}
.sb-name{font-family:'Syne',sans-serif;font-size:18px;font-weight:800;color:#fff;letter-spacing:-.5px;margin-bottom:4px}
.sb-meta{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.sb-chip{
  display:inline-flex;align-items:center;gap:5px;
  padding:3px 10px;border-radius:var(--r-full);
  background:rgba(255,255,255,.1);color:rgba(255,255,255,.7);
  font-size:12px;font-weight:500;border:1px solid rgba(255,255,255,.1);
}
.sb-chip-active{background:rgba(16,185,129,.2);color:#34d399;border-color:rgba(16,185,129,.3)}
.sb-actions{display:flex;gap:8px;flex-shrink:0;flex-wrap:wrap;position:relative;z-index:1}
.sb-btn{
  padding:8px 16px;border-radius:var(--r-md);
  font-size:13px;font-weight:600;cursor:pointer;
  transition:all var(--dur-base);border:none;
  display:flex;align-items:center;gap:6px;
}
.sb-btn-glass{background:rgba(255,255,255,.1);color:#fff;border:1px solid rgba(255,255,255,.15)}
.sb-btn-glass:hover{background:rgba(255,255,255,.18)}
.sb-btn-solid{
  background:linear-gradient(135deg,var(--brand-500),var(--accent-violet));
  color:#fff;box-shadow:var(--shadow-brand-sm);
}
.sb-btn-solid:hover{box-shadow:var(--shadow-brand)}

/* KPI Row */
.kpi-row{
  display:grid;grid-template-columns:repeat(4,1fr);gap:14px;
}
.kpi-tile{
  background:var(--n-0);border:1px solid var(--border-base);
  border-radius:var(--r-xl);padding:20px;
  display:flex;flex-direction:column;gap:6px;
  transition:all var(--dur-base);position:relative;overflow:hidden;
}
.kpi-tile::before{
  content:'';position:absolute;bottom:0;left:0;right:0;height:3px;
  border-radius:0 0 var(--r-xl) var(--r-xl);
}
.kpi-tile:hover{box-shadow:var(--shadow-md);transform:translateY(-2px)}
.kpi-brand::before{background:linear-gradient(90deg,var(--brand-500),var(--accent-violet))}
.kpi-green::before{background:linear-gradient(90deg,var(--accent-emerald),var(--accent-cyan))}
.kpi-purple::before{background:linear-gradient(90deg,var(--accent-violet),var(--accent-rose))}
.kpi-amber::before{background:linear-gradient(90deg,var(--accent-amber),var(--accent-rose))}
.kpi-icon-wrap{
  width:38px;height:38px;border-radius:var(--r-md);
  display:flex;align-items:center;justify-content:center;font-size:16px;
  margin-bottom:4px;
}
.kpi-lbl{font-size:11px;font-weight:600;color:var(--text-4);text-transform:uppercase;letter-spacing:.5px}
.kpi-val{font-size:28px;font-weight:900;letter-spacing:-1px;line-height:1.1}
.kpi-sub{font-size:12px;color:var(--text-4)}

/* Executive Summary */
.exec-quote{
  font-size:16px;line-height:1.85;color:var(--text-2);
  background:linear-gradient(135deg,#f8faff 0%,#f0f2ff 100%);
  border-radius:var(--r-lg);padding:24px 28px;
  border-left:4px solid var(--brand-500);
  margin-bottom:20px;
}
.exec-pillars{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.exec-pillar{
  border-radius:var(--r-lg);padding:18px;
  display:flex;flex-direction:column;gap:6px;
}
.ep-strength{background:linear-gradient(135deg,#ecfdf5,#d1fae5);border:1px solid #a7f3d0}
.ep-improve{background:linear-gradient(135deg,#fff7ed,#fef3c7);border:1px solid #fde68a}
.ep-opport{background:linear-gradient(135deg,#eff6ff,#e0e7ff);border:1px solid var(--brand-200)}
.exec-pillar .ep-label{font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.8px}
.ep-strength .ep-label{color:#059669}
.ep-improve .ep-label{color:#d97706}
.ep-opport .ep-label{color:var(--brand-600)}
.exec-pillar .ep-val{font-size:15px;font-weight:700;color:var(--text-1)}

/* Overall Rating Layout */
.rating-layout{display:grid;grid-template-columns:200px 1fr;gap:36px;align-items:center}
.rating-big-wrap{text-align:center}
.rating-ring{
  width:140px;height:140px;border-radius:var(--r-full);
  background:conic-gradient(var(--brand-500) var(--pct,80%),var(--n-100) 0%);
  display:flex;align-items:center;justify-content:center;
  margin:0 auto 14px;position:relative;
}
.rating-ring::before{
  content:'';position:absolute;
  width:104px;height:104px;background:var(--n-0);
  border-radius:var(--r-full);
}
.rating-ring-inner{position:relative;z-index:1;text-align:center}
.rating-big-num{font-size:38px;font-weight:900;letter-spacing:-2px;color:var(--brand-600);line-height:1}
.rating-big-denom{font-size:14px;color:var(--text-4);font-weight:500}
.rating-stars-row{font-size:18px;color:#f59e0b;letter-spacing:1px;margin-bottom:4px}
.rating-cnt{font-size:12px;color:var(--text-4)}
.rating-bars-wrap{display:flex;flex-direction:column;gap:9px}
.rbar-row{display:flex;align-items:center;gap:10px}
.rbar-label{font-size:12px;font-weight:700;color:var(--text-2);width:16px;text-align:right;flex-shrink:0}
.rbar-stars{font-size:11px;color:#f59e0b;flex-shrink:0;width:50px}
.rbar-track{flex:1;height:8px;background:var(--n-100);border-radius:var(--r-full);overflow:hidden}
.rbar-fill{height:100%;border-radius:var(--r-full);background:linear-gradient(90deg,#f59e0b,#fcd34d)}
.rbar-cnt{font-size:11px;color:var(--text-4);width:28px;text-align:right}

/* Sentiment Donut */
.sentiment-layout{display:grid;grid-template-columns:220px 1fr;gap:32px;align-items:center}
.donut-wrap{position:relative;height:200px}
.sentiment-pills{display:flex;flex-direction:column;gap:10px}
.sent-item{
  display:flex;align-items:center;gap:12px;
  padding:12px 14px;border-radius:var(--r-md);background:var(--n-50);
  border:1px solid var(--border-subtle);
}
.sent-dot{width:10px;height:10px;border-radius:var(--r-full);flex-shrink:0}
.sent-pct{font-size:22px;font-weight:800;letter-spacing:-1px;margin-left:auto}
.sent-label{font-size:12px;color:var(--text-3);font-weight:600;text-transform:uppercase;letter-spacing:.5px;flex:1}

/* NPS Gauge */
.nps-layout{display:grid;grid-template-columns:180px 1fr;gap:36px;align-items:start}
.nps-gauge{text-align:center}
.nps-big{
  font-family:'Syne',sans-serif;
  font-size:80px;font-weight:900;letter-spacing:-4px;line-height:1;
}
.nps-passive-c{color:var(--accent-amber)}
.nps-promoter-c{color:var(--accent-emerald)}
.nps-detractor-c{color:var(--accent-rose)}
.nps-label{font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.5px;color:var(--text-3);margin-top:4px}
.nps-scale-desc{font-size:11px;color:var(--text-4);margin-top:8px;line-height:1.6}
.nps-bands{display:flex;flex-direction:column;gap:14px}
.nps-band{padding:16px 18px;border-radius:var(--r-lg);border:1px solid transparent}
.nps-band-promoter{background:#f0fdf4;border-color:#bbf7d0}
.nps-band-passive{background:#fffbeb;border-color:#fde68a}
.nps-band-detractor{background:#fff1f2;border-color:#fecdd3}
.nps-band-hd{display:flex;align-items:center;justify-content:space-between;margin-bottom:8px}
.nps-band-name{font-size:13px;font-weight:700}
.nps-band-promoter .nps-band-name{color:#15803d}
.nps-band-passive .nps-band-name{color:#b45309}
.nps-band-detractor .nps-band-name{color:#be123c}
.nps-band-pct{font-size:18px;font-weight:900;letter-spacing:-.5px}
.nps-band-track{height:8px;background:rgba(0,0,0,.06);border-radius:var(--r-full);overflow:hidden}
.nps-band-fill{height:100%;border-radius:var(--r-full);transition:width 1s var(--ease-out)}
.nps-pf-pro{background:linear-gradient(90deg,#22c55e,#86efac)}
.nps-pf-pas{background:linear-gradient(90deg,#f59e0b,#fcd34d)}
.nps-pf-det{background:linear-gradient(90deg,#f43f5e,#fda4af)}
.nps-band-desc{font-size:12px;color:var(--text-3);margin-top:6px}

/* Rating Trend Chart */
.chart-toolbar{display:flex;align-items:center;gap:8px}
.chart-toggle{
  display:flex;background:var(--n-100);border-radius:var(--r-md);padding:3px;gap:2px;
}
.ct-btn{
  padding:5px 14px;border-radius:var(--r-sm);font-size:12px;font-weight:600;
  cursor:pointer;border:none;background:transparent;color:var(--text-3);
  transition:all var(--dur-fast);
}
.ct-btn.active{background:var(--n-0);color:var(--brand-600);box-shadow:var(--shadow-xs)}
.chart-container{position:relative;height:260px;margin-top:16px}

/* Drivers */
.driver-list{display:flex;flex-direction:column;gap:10px}
.driver-row{
  display:flex;align-items:center;gap:14px;
  padding:14px 16px;border-radius:var(--r-lg);background:var(--n-50);
  border:1px solid transparent;transition:all var(--dur-base);
}
.driver-row:hover{background:var(--n-0);border-color:var(--border-base);box-shadow:var(--shadow-sm)}
.driver-rank{
  width:32px;height:32px;border-radius:var(--r-full);
  display:flex;align-items:center;justify-content:center;
  font-size:13px;font-weight:900;flex-shrink:0;
}
.rank-gold{background:linear-gradient(135deg,#fbbf24,#fcd34d);color:#fff;box-shadow:0 2px 8px rgba(251,191,36,.4)}
.rank-silver{background:linear-gradient(135deg,#94a3b8,#cbd5e1);color:#fff}
.rank-bronze{background:linear-gradient(135deg,#c97c4c,#e8a87c);color:#fff}
.rank-other{background:var(--brand-100);color:var(--brand-600)}
.driver-emoji{font-size:22px;flex-shrink:0}
.driver-mid{flex:1;min-width:0}
.driver-name{font-size:14px;font-weight:700;color:var(--text-1);margin-bottom:6px}
.driver-track{height:6px;background:var(--n-200);border-radius:var(--r-full);overflow:hidden}
.driver-fill{height:100%;border-radius:var(--r-full);background:linear-gradient(90deg,var(--brand-500),var(--accent-cyan))}
.driver-pct-label{font-size:15px;font-weight:800;color:var(--brand-600);flex-shrink:0;min-width:40px;text-align:right}

/* Improvements */
.improve-list{display:flex;flex-direction:column;gap:10px}
.improve-row{
  display:flex;align-items:flex-start;gap:14px;
  padding:16px 18px;border-radius:var(--r-lg);
  background:linear-gradient(135deg,#fffbeb,#fff7ed);
  border:1px solid #fde68a;transition:all var(--dur-base);
}
.improve-row:hover{border-color:#fbbf24;box-shadow:0 4px 12px rgba(245,158,11,.1)}
.improve-icon{
  width:44px;height:44px;border-radius:var(--r-lg);flex-shrink:0;
  background:#fef3c7;display:flex;align-items:center;justify-content:center;font-size:20px;
}
.improve-body{flex:1}
.improve-name{font-size:14px;font-weight:700;color:var(--text-1);margin-bottom:4px}
.improve-desc{font-size:13px;color:var(--text-2);line-height:1.6}
.improve-badge{
  padding:3px 10px;border-radius:var(--r-full);
  font-size:11px;font-weight:700;flex-shrink:0;
}
.ib-urgent{background:#fee2e2;color:#dc2626}
.ib-important{background:#fff7ed;color:#d97706}

/* AI Insights */
.insight-grid{display:flex;flex-direction:column;gap:12px}
.insight-row{
  display:flex;gap:16px;
  padding:18px 20px;border-radius:var(--r-lg);
  background:linear-gradient(135deg,#f8faff 0%,#eff6ff 100%);
  border:1px solid rgba(99,102,241,.1);
  transition:all var(--dur-base);
}
.insight-row:hover{border-color:rgba(99,102,241,.25);box-shadow:var(--shadow-md)}
.insight-icon-wrap{
  width:40px;height:40px;border-radius:var(--r-md);flex-shrink:0;
  background:linear-gradient(135deg,var(--brand-50),var(--brand-100));
  display:flex;align-items:center;justify-content:center;font-size:20px;
}
.insight-text h4{font-size:14px;font-weight:700;color:var(--text-1);margin-bottom:5px;letter-spacing:-.2px}
.insight-text p{font-size:13px;color:var(--text-3);line-height:1.7}

/* Action Plan */
.action-list{display:flex;flex-direction:column}
.action-row{
  display:flex;gap:16px;padding:18px 0;
  border-bottom:1px solid var(--border-subtle);
}
.action-row:last-child{border-bottom:none}
.action-dot{
  width:38px;height:38px;border-radius:var(--r-full);flex-shrink:0;
  display:flex;align-items:center;justify-content:center;
  font-size:12px;font-weight:800;border:2.5px solid;
}
.ad-high{background:#fef2f2;color:#dc2626;border-color:#dc2626}
.ad-medium{background:#fffbeb;color:#d97706;border-color:#d97706}
.ad-low{background:#f0fdf4;color:#16a34a;border-color:#16a34a}
.action-body{flex:1}
.action-title{font-size:14px;font-weight:700;color:var(--text-1);margin-bottom:4px}
.action-desc{font-size:13px;color:var(--text-2);margin-bottom:8px;line-height:1.6}
.action-meta-row{display:flex;flex-wrap:wrap;align-items:center;gap:6px}
.action-tag{
  padding:2px 9px;border-radius:var(--r-full);
  font-size:11px;font-weight:600;background:var(--n-100);color:var(--text-3);
}
.action-deadline{
  margin-left:auto;font-size:11px;color:var(--text-4);
  display:flex;align-items:center;gap:4px;
}

/* Segment */
.segment-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:14px;margin-bottom:20px}
.seg-tile{
  padding:18px 20px;border-radius:var(--r-lg);
  background:var(--n-50);border:1px solid var(--border-subtle);
  transition:all var(--dur-base);
}
.seg-tile:hover{background:var(--n-0);border-color:var(--border-base);box-shadow:var(--shadow-sm)}
.seg-label{font-size:11px;font-weight:700;color:var(--text-4);text-transform:uppercase;letter-spacing:.5px;margin-bottom:8px}
.seg-val{font-size:28px;font-weight:900;letter-spacing:-1px;color:var(--text-1);margin-bottom:4px}
.seg-trend{display:flex;align-items:center;gap:5px;font-size:12px;font-weight:600}
.t-up{color:var(--accent-emerald)}.t-down{color:var(--accent-rose)}
.seg-bar-area{margin-top:16px}
.seg-bar-row{display:flex;align-items:center;gap:10px;margin-bottom:8px}
.seg-bar-lbl{font-size:12px;font-weight:600;color:var(--text-3);width:64px;flex-shrink:0}
.seg-bar-track{flex:1;height:8px;background:var(--n-200);border-radius:var(--r-full);overflow:hidden}
.seg-bar-fill-a{height:100%;border-radius:var(--r-full);background:linear-gradient(90deg,var(--brand-500),var(--accent-violet))}
.seg-bar-fill-b{height:100%;border-radius:var(--r-full);background:linear-gradient(90deg,var(--accent-emerald),var(--accent-cyan))}

/* Keyword Cloud */
.keyword-section{margin-top:20px}
.keyword-cloud{display:flex;flex-wrap:wrap;gap:7px;margin-top:10px}
.kw{
  display:inline-flex;align-items:center;gap:5px;
  padding:5px 13px;border-radius:var(--r-full);
  font-size:13px;font-weight:600;cursor:default;
  transition:transform var(--dur-fast);
}
.kw:hover{transform:translateY(-1px)}
.kw-p{background:#ecfdf5;color:#059669;border:1px solid #a7f3d0}
.kw-n{background:#fef2f2;color:#dc2626;border:1px solid #fecaca}
.kw-u{background:var(--n-100);color:var(--text-3);border:1px solid var(--border-base)}
.kw-xl{font-size:15px;padding:7px 16px}
.kw-lg{font-size:14px;padding:6px 14px}
.kw-sm{font-size:11px;padding:4px 10px}

/* Loading */
.loading-overlay{
  display:flex;flex-direction:column;align-items:center;justify-content:center;
  min-height:400px;
}
.loader{
  width:44px;height:44px;border-radius:var(--r-full);
  border:3px solid var(--n-200);
  border-top-color:var(--brand-500);
  animation:spin .7s linear infinite;margin-bottom:14px;
}
@keyframes spin{to{transform:rotate(360deg)}}
.loader-text{font-size:14px;color:var(--text-3)}

/* Utilities */
.flex{display:flex}.items-center{align-items:center}.justify-between{justify-content:space-between}
.gap-1{gap:4px}.gap-2{gap:8px}.gap-3{gap:12px}
.mt-4{margin-top:16px}.mt-6{margin-top:24px}.mt-8{margin-top:32px}
.mb-4{margin-bottom:16px}
.text-sm{font-size:13px}.text-xs{font-size:11px}
.text-muted{color:var(--text-4)}.text-secondary{color:var(--text-3)}
.font-bold{font-weight:700}.font-black{font-weight:900}
.w-full{width:100%}
.divider{height:1px;background:var(--border-subtle);margin:20px 0}
.chip{
  display:inline-flex;align-items:center;gap:5px;
  padding:3px 10px;border-radius:var(--r-full);
  font-size:12px;font-weight:600;
}
.chip-brand{background:var(--brand-50);color:var(--brand-600);border:1px solid var(--brand-200)}
.chip-neutral{background:var(--n-100);color:var(--text-3);border:1px solid var(--border-base)}

/* Transitions */
.fade-enter-active,.fade-leave-active{transition:opacity .18s ease}
.fade-enter-from,.fade-leave-to{opacity:0}

/* ── Responsive ── */
@media(max-width:1100px){
  .hero-inner{grid-template-columns:1fr;gap:48px}
  .hero-right{display:none}
  .report-layout{grid-template-columns:1fr}
  .report-sidenav{position:static;display:flex;flex-wrap:nowrap;overflow-x:auto;gap:2px;padding:6px}
  .sidenav-store-info,.sidenav-section-label,.sidenav-export{display:none}
  .sidenav-item{white-space:nowrap;flex-shrink:0}
}
@media(max-width:900px){
  .footer-top{grid-template-columns:1fr 1fr}
  .process-grid{grid-template-columns:1fr 1fr}
  .process-step::after{display:none}
  .kpi-row{grid-template-columns:repeat(2,1fr)}
  .pricing-grid{grid-template-columns:1fr}
  .rating-layout{grid-template-columns:1fr}
  .sentiment-layout{grid-template-columns:1fr}
  .nps-layout{grid-template-columns:1fr}
  .bento-grid{grid-template-columns:1fr 1fr}
  .bento-card.span-2{grid-column:span 1}
}
@media(max-width:600px){
  .page-body,.hero-section,.bento-section{padding-left:16px;padding-right:16px}
  .footer-top{grid-template-columns:1fr}
  .stat-strip-inner{grid-template-columns:1fr 1fr}
  .bento-grid{grid-template-columns:1fr}
  .store-grid{grid-template-columns:1fr}
  .kpi-row{grid-template-columns:1fr 1fr}
  .exec-pillars{grid-template-columns:1fr}
  .segment-grid{grid-template-columns:1fr}
  .date-row{grid-template-columns:1fr}
  .preset-row{grid-template-columns:1fr 1fr}
  .preset-btn.wide{grid-column:span 2}
}

@media print{
  .cx-nav,.report-sidenav,.sb-actions{display:none!important}
  .report-layout{grid-template-columns:1fr}
  .r-card{box-shadow:none;break-inside:avoid;border:1px solid #e2e8f0!important}
  .store-banner{-webkit-print-color-adjust:exact;print-color-adjust:exact}
  body{background:#fff}
}

/* ── Selection color ── */
::selection{background:rgba(99,102,241,.15);color:var(--text-1)}

/* ── Focus visible ── */
:focus-visible{outline:2px solid var(--brand-500);outline-offset:2px;border-radius:var(--r-sm)}
button:focus-visible,a:focus-visible{outline:2px solid var(--brand-500);outline-offset:2px;border-radius:var(--r-sm)}

/* ── Page enter transition ── */
.fade-page-enter-active{transition:opacity .22s ease,transform .22s var(--ease-out)}
.fade-page-leave-active{transition:opacity .15s ease}
.fade-page-enter-from{opacity:0;transform:translateY(8px)}
.fade-page-leave-to{opacity:0}

/* ── Sidenav active left accent ── */
.sidenav-item.active::before{
  content:'';position:absolute;left:0;top:50%;transform:translateY(-50%);
  width:3px;height:20px;border-radius:0 var(--r-full) var(--r-full) 0;
  background:linear-gradient(180deg,var(--brand-500),var(--accent-violet));
}
.sidenav-item{position:relative}

/* ── Store banner glow ── */
.store-banner{
  box-shadow:0 4px 24px rgba(99,102,241,.12);
}

/* ── Hero stat strip border top ── */
.stat-strip{border-top:1px solid var(--border-base)}

/* ── Bento span-2 min-height ── */
.bento-card.span-2{min-height:240px}

/* ── Smooth scroll for sidenav ── */
.report-content{scroll-behavior:smooth}

/* ── Report card hover lift ── */
.r-card{transition:box-shadow var(--dur-base)}
.r-card:hover{box-shadow:var(--shadow-md)}

/* ── Action row number badge ── */
.action-row:first-child .action-dot{
  box-shadow:0 2px 8px rgba(220,38,38,.25);
}

/* ── Insight row alternating ── */
.insight-grid .insight-row:nth-child(even){
  background:linear-gradient(135deg,#f8f9ff 0%,#f0f2ff 100%);
}

/* ── Driver rank glow ── */
.rank-gold{box-shadow:0 2px 10px rgba(251,191,36,.35)}
.rank-silver{box-shadow:0 2px 8px rgba(148,163,184,.25)}

/* ── KPI tile icon align ── */
.kpi-icon-wrap svg{display:block}

/* ── NPS big number responsive ── */
@media(max-width:480px){
  .nps-big{font-size:60px}
  .hero-h1{font-size:36px;letter-spacing:-1.5px}
  .section-h2{font-size:26px}
  .pricing-price{font-size:32px}
}

/* ── Smooth image rendering ── */
img{image-rendering:-webkit-optimize-contrast;image-rendering:crisp-edges}

/* ── Scrollbar on sidenav ── */
.report-sidenav::-webkit-scrollbar{height:3px}
.report-sidenav::-webkit-scrollbar-thumb{background:var(--n-300);border-radius:var(--r-full)}

/* ── Loading shimmer (future enhancement ready) ── */
@keyframes shimmer{
  0%{background-position:-400px 0}
  100%{background-position:400px 0}
}
.shimmer{
  background:linear-gradient(90deg,var(--n-100) 25%,var(--n-50) 50%,var(--n-100) 75%);
  background-size:800px 100%;
  animation:shimmer 1.5s infinite;
}

/* ── Stat strip divider ── */
.strip-item:last-child{border-right:none}

/* ── Footer link hover underline ── */
.footer-col-list li a{
  position:relative;padding-bottom:1px;
}
.footer-col-list li a::after{
  content:'';position:absolute;left:0;bottom:0;
  width:0;height:1px;
  background:var(--n-400);
  transition:width var(--dur-base);
}
.footer-col-list li a:hover::after{width:100%}

/* ── Hero eyebrow pulse dot ── */
@keyframes pulse-dot{
  0%,100%{opacity:1}
  50%{opacity:.6}
}
.hero-eyebrow-dot{animation:pulse-dot 2.5s ease-in-out infinite}

/* ── Process step hover arrow ── */
.process-step:hover h4{color:#c7d2fe}
.process-step h4{transition:color var(--dur-base)}

/* =============================================================
   CUSTOMER ANALYSIS — Premium UI (Mixpanel / Amplitude Style)
   ============================================================= */

/* ── Sub-tab bar ── */
.ca-tab-bar{
  display:flex;gap:4px;padding:4px;
  background:#f1f5f9;border-radius:var(--r-lg);
  margin-bottom:20px;border:1px solid var(--border-base);
}
.ca-tab-btn{
  display:flex;align-items:center;gap:6px;
  padding:8px 16px;border-radius:var(--r-md);
  font-size:13px;font-weight:600;color:var(--text-3);
  background:transparent;border:none;cursor:pointer;
  transition:all var(--dur-base);white-space:nowrap;
}
.ca-tab-btn svg{flex-shrink:0}
.ca-tab-btn:hover{background:#fff;color:var(--text-1);box-shadow:var(--shadow-xs)}
.ca-tab-active{
  background:#fff !important;color:var(--brand-600) !important;
  box-shadow:var(--shadow-sm);
}

/* ── KPI Row ── */
.ca-kpi-row{
  display:grid;grid-template-columns:repeat(4,1fr);
  gap:14px;margin-bottom:20px;
}
.ca-kpi-card{
  background:#fff;border:1px solid var(--border-base);
  border-radius:var(--r-lg);padding:18px 20px;
  display:flex;align-items:flex-start;gap:14px;
  transition:box-shadow var(--dur-base),transform var(--dur-base);
}
.ca-kpi-card:hover{box-shadow:var(--shadow-md);transform:translateY(-1px)}
.ca-kpi-icon{
  width:40px;height:40px;border-radius:var(--r-md);
  display:flex;align-items:center;justify-content:center;
  flex-shrink:0;
}
.ca-kpi-label{font-size:11px;font-weight:600;color:var(--text-4);text-transform:uppercase;letter-spacing:.6px;margin-bottom:4px}
.ca-kpi-value{font-size:28px;font-weight:800;line-height:1;color:var(--text-1);margin-bottom:6px}
.ca-kpi-unit{font-size:14px;font-weight:500;color:var(--text-4);margin-left:2px}
.ca-kpi-trend{display:flex;align-items:center;gap:4px;font-size:11px;font-weight:600}
.ca-trend-up{color:#10b981}
.ca-trend-down{color:#f43f5e}

/* ── Two-column layout ── */
.ca-two-col{display:flex;gap:14px;margin-bottom:0}
.ca-two-col .r-card{margin-bottom:20px}

/* ── Risk bars ── */
.ca-risk-bars{display:flex;flex-direction:column;gap:14px;margin-bottom:18px}
.ca-risk-row{display:flex;align-items:center;gap:10px}
.ca-risk-label-wrap{display:flex;align-items:center;gap:6px;width:110px;flex-shrink:0}
.ca-risk-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}
.ca-risk-lbl{font-size:12px;font-weight:600;color:var(--text-2)}
.ca-risk-track{flex:1;height:8px;background:var(--n-100);border-radius:var(--r-full);overflow:hidden}
.ca-risk-fill{height:100%;border-radius:var(--r-full);transition:width .6s var(--ease-out)}
.ca-risk-pct{font-size:12px;font-weight:700;width:32px;text-align:right}
.ca-churn-insight{
  display:flex;align-items:flex-start;gap:8px;
  padding:12px 14px;background:#fff7ed;border-radius:var(--r-md);
  border-left:3px solid #f59e0b;font-size:12px;color:var(--text-2);line-height:1.6;
}
.ca-churn-icon{color:#f59e0b;flex-shrink:0;margin-top:1px}

/* ── Visit frequency chart ── */
.ca-freq-chart{display:flex;flex-direction:column;gap:12px;margin-bottom:18px}
.ca-freq-row{display:flex;align-items:center;gap:10px}
.ca-freq-label{width:60px;font-size:12px;font-weight:600;color:var(--text-3);flex-shrink:0}
.ca-freq-track{flex:1;height:7px;background:var(--n-100);border-radius:var(--r-full);overflow:hidden}
.ca-freq-fill{height:100%;border-radius:var(--r-full);transition:width .6s var(--ease-out)}
.ca-freq-pct{font-size:12px;font-weight:700;width:34px;text-align:right}
.ca-avg-spend{
  display:flex;gap:12px;padding:12px 0;
  border-top:1px solid var(--border-base);
}
.ca-avg-spend-item{flex:1;display:flex;flex-direction:column;gap:4px}
.ca-avg-spend-label{font-size:11px;font-weight:600;color:var(--text-4);text-transform:uppercase;letter-spacing:.5px}
.ca-avg-spend-val{font-size:18px;font-weight:700;color:var(--text-1)}

/* ── Segment cards ── */
.ca-segment-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:14px;margin-bottom:20px}
.ca-seg-card{
  background:var(--n-50);border:1.5px solid var(--border-base);
  border-radius:var(--r-lg);padding:20px;
  transition:box-shadow var(--dur-base),border-color var(--dur-base),transform var(--dur-base);
  cursor:default;
}
.ca-seg-card:hover{
  box-shadow:0 4px 20px rgba(0,0,0,.08);
  border-color:var(--seg-color,var(--brand-500));
  transform:translateY(-2px);
}
.ca-seg-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:14px}
.ca-seg-icon{width:36px;height:36px;border-radius:var(--r-md);display:flex;align-items:center;justify-content:center}
.ca-seg-badge{font-size:11px;font-weight:700;padding:3px 10px;border-radius:var(--r-full)}
.ca-seg-count{font-size:36px;font-weight:800;color:var(--text-1);line-height:1;margin-bottom:6px}
.ca-seg-count span{font-size:15px;font-weight:600;color:var(--text-4);margin-left:2px}
.ca-seg-desc{font-size:12px;color:var(--text-3);margin-bottom:14px;line-height:1.5}
.ca-seg-metrics{display:flex;gap:16px;margin-bottom:14px}
.ca-seg-metric{display:flex;flex-direction:column;gap:2px}
.ca-seg-m-label{font-size:10px;font-weight:600;color:var(--text-4);text-transform:uppercase;letter-spacing:.5px}
.ca-seg-m-val{font-size:15px;font-weight:700}
.ca-seg-bar-wrap{height:4px;background:var(--n-200);border-radius:var(--r-full);overflow:hidden;margin-bottom:6px}
.ca-seg-bar{height:100%;border-radius:var(--r-full);transition:width .8s var(--ease-out)}
.ca-seg-pct{font-size:11px;color:var(--text-4);font-weight:600}
.ca-seg-insights{display:flex;flex-direction:column;gap:10px;padding:16px;background:var(--n-50);border-radius:var(--r-md);border:1px solid var(--border-base)}
.ca-insight-item{display:flex;align-items:flex-start;gap:10px;font-size:13px;color:var(--text-2);line-height:1.6}
.ca-insight-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0;margin-top:6px}

/* ── Funnel ── */
.ca-funnel-wrap{display:flex;flex-direction:column;gap:8px;margin-bottom:18px}
.ca-funnel-step{display:flex;flex-direction:column;gap:6px}
.ca-funnel-bar-wrap{position:relative;height:36px;background:var(--n-100);border-radius:var(--r-md);overflow:hidden}
.ca-funnel-bar{height:100%;border-radius:var(--r-md);transition:width .8s var(--ease-out);position:relative}
.ca-funnel-info{display:flex;align-items:center;justify-content:space-between;padding:0 4px}
.ca-funnel-meta{display:flex;flex-direction:column;gap:1px}
.ca-funnel-label{font-size:13px;font-weight:700;color:var(--text-1)}
.ca-funnel-sub{font-size:11px;color:var(--text-4)}
.ca-funnel-right{display:flex;align-items:center;gap:10px}
.ca-funnel-count{font-size:16px;font-weight:800}
.ca-funnel-pct{font-size:12px;font-weight:600;color:var(--text-3)}
.ca-funnel-drop{font-size:11px;font-weight:600;color:#f43f5e;background:#fff1f2;padding:2px 7px;border-radius:var(--r-full)}
.ca-funnel-insight{
  display:flex;align-items:flex-start;gap:10px;
  padding:14px 16px;background:linear-gradient(135deg,#fffbeb,#fef3c7);
  border-radius:var(--r-md);border-left:3px solid #f59e0b;
  font-size:13px;color:var(--text-2);line-height:1.6;
}
.ca-fi-icon{flex-shrink:0;margin-top:1px}

/* ── Cohort table ── */
.ca-cohort-intro{font-size:13px;color:var(--text-3);margin-bottom:16px;line-height:1.6;padding:12px 14px;background:var(--n-50);border-radius:var(--r-md)}
.ca-cohort-table-wrap{overflow-x:auto;margin-bottom:14px}
.ca-cohort-table{width:100%;border-collapse:collapse;font-size:13px}
.ca-cohort-table thead th{
  padding:10px 14px;background:var(--n-50);font-weight:700;
  color:var(--text-2);text-align:center;border-bottom:2px solid var(--border-base);
  white-space:nowrap;
}
.ca-cohort-th-first{text-align:left !important}
.ca-cohort-table tbody tr{border-bottom:1px solid var(--border-subtle)}
.ca-cohort-table tbody tr:hover{background:var(--n-50)}
.ca-cohort-td-first{padding:10px 14px;font-weight:700;color:var(--text-1);white-space:nowrap}
.ca-cohort-td-size{padding:10px 14px;text-align:center;font-weight:600;color:var(--text-3)}
.ca-cohort-cell{padding:7px 10px;text-align:center}
.ca-cohort-pill{
  display:inline-flex;align-items:center;justify-content:center;
  padding:4px 10px;border-radius:var(--r-full);
  font-size:12px;font-weight:700;min-width:48px;
}
.ca-cohort-empty{color:var(--n-300);font-size:16px}
.ca-cohort-legend{display:flex;gap:16px;margin-bottom:14px}
.ca-cohort-legend-item{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--text-3);font-weight:500}
.ca-cohort-insight{
  display:flex;align-items:flex-start;gap:10px;
  padding:12px 14px;background:#eef2ff;border-radius:var(--r-md);
  border-left:3px solid var(--brand-500);font-size:13px;color:var(--text-2);line-height:1.6;
}

/* ── Customer list toolbar ── */
.ca-list-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:16px;flex-wrap:wrap}
.ca-list-search{
  display:flex;align-items:center;gap:8px;
  background:var(--n-50);border:1px solid var(--border-base);
  border-radius:var(--r-md);padding:8px 12px;flex:1;max-width:260px;
}
.ca-list-search input{
  border:none;background:transparent;font-size:13px;color:var(--text-1);
  outline:none;width:100%;font-family:inherit;
}
.ca-list-search svg{color:var(--text-4);flex-shrink:0}
.ca-list-filters{display:flex;align-items:center;gap:6px;flex-wrap:wrap}
.ca-filter-btn{
  padding:6px 12px;border-radius:var(--r-full);
  font-size:12px;font-weight:600;cursor:pointer;
  background:var(--n-50);border:1px solid var(--border-base);
  color:var(--text-3);transition:all var(--dur-base);
}
.ca-filter-btn:hover{background:#fff;color:var(--text-1)}
.ca-filter-active{background:var(--brand-600) !important;color:#fff !important;border-color:var(--brand-600) !important}
.ca-sort-select{
  padding:6px 12px;border-radius:var(--r-full);
  font-size:12px;font-weight:600;
  background:var(--n-50);border:1px solid var(--border-base);
  color:var(--text-3);cursor:pointer;outline:none;
  font-family:inherit;
}

/* ── Customer table ── */
.ca-table-wrap{overflow-x:auto;border-radius:var(--r-md);border:1px solid var(--border-base)}
.ca-table{width:100%;border-collapse:collapse;font-size:13px}
.ca-table thead th{
  padding:11px 14px;background:var(--n-50);
  font-size:11px;font-weight:700;color:var(--text-3);
  text-transform:uppercase;letter-spacing:.6px;
  border-bottom:1px solid var(--border-base);white-space:nowrap;
  text-align:left;
}
.ca-table-row{
  border-bottom:1px solid var(--border-subtle);
  cursor:pointer;transition:background var(--dur-base);
}
.ca-table-row:hover{background:#fafbff}
.ca-table-row td{padding:12px 14px;vertical-align:middle}
.ca-cust-name-cell{display:flex;align-items:center;gap:10px}
.ca-cust-avatar{
  width:32px;height:32px;border-radius:50%;
  display:flex;align-items:center;justify-content:center;
  font-weight:700;font-size:13px;flex-shrink:0;
}
.ca-cust-name{font-weight:600;color:var(--text-1)}
.ca-risk-badge{
  font-size:10px;font-weight:700;padding:2px 8px;
  border-radius:var(--r-full);white-space:nowrap;
}
.ca-risk-high{background:#fff1f2;color:#e11d48}
.ca-risk-medium{background:#fffbeb;color:#d97706}
.ca-risk-low{background:#f0fdf4;color:#16a34a}
.ca-rating-cell{display:flex;align-items:center;gap:4px;font-weight:700;color:var(--text-1)}
.ca-star{font-size:14px}
.ca-churn-cell{display:flex;align-items:center;gap:8px}
.ca-churn-bar{width:60px;height:5px;background:var(--n-100);border-radius:var(--r-full);overflow:hidden}
.ca-churn-fill{height:100%;border-radius:var(--r-full)}
.ca-freq-chip{
  font-size:11px;font-weight:600;padding:2px 8px;
  border-radius:var(--r-full);background:var(--n-100);color:var(--text-3);
}
.ca-spend{font-size:13px;font-weight:600;color:var(--text-1)}
.ca-date{font-size:12px;color:var(--text-4)}

/* ── Expanded row ── */
.ca-expanded-row{background:linear-gradient(135deg,#f8f9ff,#f0f2ff)}
.ca-expanded-row td{padding:0}
.ca-expanded-inner{
  display:flex;gap:24px;padding:14px 18px;
  border-bottom:1px solid var(--border-base);
}
.ca-expanded-tags,.ca-expanded-actions{display:flex;flex-direction:column;gap:8px}
.ca-exp-label{font-size:11px;font-weight:700;color:var(--text-4);text-transform:uppercase;letter-spacing:.6px}
.ca-exp-tag{
  display:inline-flex;padding:3px 10px;border-radius:var(--r-full);
  font-size:12px;font-weight:600;margin-right:4px;margin-bottom:4px;
}
.ca-tag-pos{background:#ecfdf5;color:#059669}
.ca-tag-neg{background:#fff1f2;color:#e11d48}
.ca-tag-neu{background:#f1f5f9;color:#475569}
.ca-exp-action{
  display:flex;align-items:center;gap:8px;
  padding:10px 14px;border-radius:var(--r-md);
  font-size:12px;font-weight:600;line-height:1.4;
}
.ca-action-urgent{background:#fff1f2;color:#e11d48;border-left:3px solid #f43f5e}
.ca-action-medium{background:#fffbeb;color:#d97706;border-left:3px solid #f59e0b}
.ca-action-low{background:#f0fdf4;color:#16a34a;border-left:3px solid #10b981}

/* ── Sidenav divider + highlight ── */
.sidenav-divider{height:1px;background:var(--border-base);margin:8px 12px}
.sidenav-item-highlight{background:linear-gradient(135deg,#eef2ff,#ede9fe) !important}
.sidenav-item-highlight.active{background:linear-gradient(135deg,#e0e7ff,#ddd6fe) !important}
.sni-badge{
  margin-left:auto;font-size:9px;font-weight:800;
  padding:2px 6px;border-radius:var(--r-full);
  background:var(--brand-500);color:#fff;letter-spacing:.5px;
}

/* ── Customer Analysis responsive ── */
@media(max-width:1100px){
  .ca-kpi-row{grid-template-columns:repeat(2,1fr)}
  .ca-two-col{flex-direction:column}
  .ca-segment-grid{grid-template-columns:1fr}
}
@media(max-width:768px){
  .ca-tab-bar{flex-wrap:wrap}
  .ca-kpi-row{grid-template-columns:1fr 1fr}
  .ca-list-toolbar{flex-direction:column;align-items:stretch}
  .ca-list-search{max-width:100%}
  .ca-expanded-inner{flex-direction:column}
}
@media(max-width:480px){
  .ca-kpi-row{grid-template-columns:1fr}
  .ca-segment-grid{grid-template-columns:1fr}
}



/* ── 키워드 워드클라우드 ── */
.wc-tabs{
  display:flex;
  gap:10px;
}

.wc-tab-btn{
  border:1px solid #dbe2f0;
  background:#fff;
  color:#64748b;
  border-radius:14px;
  padding:10px 16px;
  font-size:14px;
  font-weight:700;
  cursor:pointer;
  transition:.2s ease;
}

.wc-tab-btn.active{
  background:linear-gradient(135deg,#6366f1,#8b5cf6);
  color:#fff;
  border-color:transparent;
  box-shadow:0 10px 24px rgba(99,102,241,.18);
}

.wc-cloud{
  display:flex;
  flex-wrap:wrap;
  gap:16px 18px;
  align-items:flex-start;
  min-height:260px;
}

.wc-word{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  padding:16px 26px;
  border-radius:28px;
  font-weight:800;
  line-height:1;
  white-space:nowrap;
  border:1px solid transparent;
}

.wc-word-pos{
  color:#22c55e;
  background:rgba(34,197,94,.10);
  border-color:rgba(34,197,94,.16);
}

.wc-word-neg{
  color:#fb7185;
  background:rgba(244,63,94,.10);
  border-color:rgba(244,63,94,.16);
}

.wc-word-all{
  color:#818cf8;
  background:rgba(99,102,241,.10);
  border-color:rgba(99,102,241,.16);
}

.wc-empty{
  color:var(--text-4);
  font-size:14px;
}